Summary:

We are seeking a skilled and experienced Information Systems Operations Analyst 3 to oversee the management, monitoring, and optimization of our IT systems. In this role, you will be responsible for ensuring the reliability, security, and performance of critical infrastructure, identifying system improvements, and leading operational support activities. This position is ideal for professionals with a strong background in IT operations, problem-solving expertise, and the ability to work in a fast-paced, dynamic environment.

Key Responsibilities:

• Monitor, manage, and optimize IT systems, including servers, networks, databases, and applications.

• Analyze system performance, identify issues, and implement solutions to enhance efficiency and reliability.

• Manage system upgrades, patches, and deployments to ensure security and compliance.

• Troubleshoot complex technical issues and provide expert-level support to IT teams and stakeholders.

• Develop and maintain documentation for system configurations, processes, and operational procedures.

• Collaborate with cross-functional teams to support infrastructure projects and operational improvements.

• Ensure compliance with security standards, policies, and best practices.

• Mentor and support junior analysts, providing guidance on best practices and technical issues.